Refund Policy

Effective Date: May 28, 2025

We want you to be fully satisfied with your purchase. If you are not completely happy, our refund policy is outlined below:

1. Returns

Returns are accepted within 14 days of delivery. To be eligible for a return:

• The item must be unused, in original packaging, and in the same condition you received it.
• A receipt or proof of purchase is required.

2. Non-Returnable Items

We do not accept returns on:

• Opened or used cleaning chemicals
• Custom or special-order items
• Clearance or final-sale items

3. Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 5–7 business days.

4. Exchanges

We only replace items if they are defective or damaged. Contact us at [your support email] to request an exchange.

5. Shipping Costs

Customers are responsible for return shipping unless the item was damaged or sent in error.